Canadian Mortgage Inc - Survey

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Contact Details
Survey Questions

Contact Details

User Experience Survey

Please note that being articulate, honest and direct with your feedback will help us to improve BOS, the Canadian Mortgage Inc online platform. We want to make your life easier while enhancing your experience and the functionality of the application.

Take a few minutes to answer the following:

First Name*

First Name

Last Name*

Last Name

Company position

Company position (if applicable)

Email Address*

Email Address

Office phone #*

Office phone number

Skype Name*

Skype Name

Survey Questions

Can you explain why you typically use BOS, the online platform? How often do you use it?*

Do you know what kind of user type you are? If so, what is it?*

Yes

No

User type*

What are the most common features or actions you take while using the platform?*

On a rating scale from 1-10, how would you rate your experience with the BOS platform?*

(1 being non-functional and 10 being excellent)

Non-functional

Excellent

Tell us about which features you think could be improved from your interaction.*

Tell us about the tasks you think the platform accomplishes well.*

On a rating scale from 1-10, how would you rate your comfort level with the existing platform colour scheme and layout with information displayed on the platform?*

(1 being very disorganized and 10 being extremely comfortable)

Very disorganized

Extremely comfortable

Tell us about which elements you find visually confusing that could be improved.*

Are there any new features you would add to the platform to help you or your team?*

Yes

No

Features you would add*

The user-interface design team would like to schedule a 30-40 minute video call to speak to you possibly later this week or next. Would you be available?*

Yes

No

Please pick day that works best*

Select Date ×

Best time to reach you (EST)*

It is very important to us that your voice is heard in order to improve your interaction with the BOS platform. Would you be available some other time?*

Yes

No

Please pick day that works best*

Select Date ×

Best time to reach you (EST)*

Do you have any additional comments? (optional)

Your feedback has been submitted!

Thank you %NAME%, we appreciate your time and feedback. We will be in touch with your preferred date/time to schedule a call.

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robertdigital.32

Kingston, ON

robk@robertdigital.com

Email *

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